Shipping policy
Thank you for shopping with us!
Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays). Once your order is confirmed, we begin preparing it for dispatch.
Shipping Time
We deliver your order within 7–12 business days from the date of dispatch, depending on your location and courier availability.
Tracking Information
Once your order is dispatched, you will receive a Tracking ID via WhatsApp.
You can use this tracking number to monitor the status of your shipment.
Delivery Delays
While we strive to deliver within the estimated timeframe, delivery may occasionally be delayed due to:
-
Courier service issues
-
Weather conditions
-
Public holidays
-
High order volume
-
Unforeseen circumstances beyond our control
We appreciate your patience and understanding in such situations.
Incorrect Address
Please ensure your shipping address and contact details are correct at the time of placing the order. We are not responsible for delivery issues caused by incorrect or incomplete address details.
Failed Delivery Attempts
If delivery fails due to customer unavailability or incorrect details, re-shipping charges may apply.
Contact Us
If you have any questions regarding shipping, feel free to contact us at:
📧 successlineeduhub@gmail.com